Terms and Condition
Welcome to our website. If you continue to browse and use this
website, you are agreeing to comply with and be bound by the following terms
and conditions of use, which together with our privacy policy govern Carelix Healthcare Pvt. Ltd. relationship with you in relation to this website.
Service Description: We provide a range of healthcare services delivered
directly to your home, including medical consultations, nursing care, therapy
sessions, medication management, and assistance with activities of daily
living.
Patient Eligibility: Our Services are available to
individuals who meet our eligibility criteria, including geographical location,
medical condition, and other factors determined at our discretion.
Fees and Payment: You agree to pay the fees for Services
rendered, which will be communicated to you prior to the provision of Services.
Payment is due at the time-of-service delivery and can be made by cash,
credit/debit card, or other agreed-upon methods.
Cancellation and Refund Policies: You may cancel or reschedule
appointments by contacting us at least 6hrs. hours in advance.
Failure to cancel within the specified time frame may result in a cancellation
fee. Refunds will be issued in accordance with our refund policy.
Complaints and Grievances: If you have any concerns or
complaints about our Services, please contact us promptly so that we may
address them. We will make every effort to resolve any disputes in a fair and
timely manner.
Updates to Terms: We reserve the right to update or modify
these Terms at any time without prior notice. Any changes will be effective
immediately upon posting on our website or other communication channels.
Contact Information: For inquiries, appointments, or
complaints, please contact us at 7666426664 , mail id info@carelixhealthcare.com
Payment Mode
App, Online, NEFT, Cheque, and Cash payment accepted. For
cash/cheque pickup amount should be more than 2500/- any amount below that
should be paid online.
Either party may terminate the provision of Services upon written
notice to the other party.
The Client may terminate Services without penalty within 48 hours
of the initial service visit. After this period, a termination fee may apply.
The Company reserves the right to terminate Services if the Client
fails to comply with these Terms or if the Company determines that the
provision of Services is no longer appropriate or feasible.
Liability
The Company will not be liable for any damages arising from the provision of Services except to the extent caused by the Company's gross negligence or willful misconduct.
The Client agrees to indemnify and hold harmless the Company and its staff from any claims arising out of the Client's use of the Services.
By using our Services, you acknowledge that you have read, understood, and
agree to be bound by these Terms. If you have any questions or concerns, please
do not hesitate to contact us.